Khalid A À partir de 

Khalid A

CRM & SAP OTC Project Manager (SD/CS)

Paris , France
Pricing
From €750 / day
Presentation of Khalid

As a CRM Project manager (Salesforce & C4C) and a Senior OTC Consultant with 7 years of experience within SAP SD/CS, I have consistently delivered excellent results in optimizing order-to-cash processes and driving successful SAP & CRM project (S4/hana projects, migration, rollouts & evolutions implementation). Thanks to my functional & technical skills, combined with a keen understanding of business processes, I am able to offer valuable insights, lead successful implementations, and foster strong customer relationships. I am passionate about leveraging technology to help businesses achieve their sales and service objectives, making a tangible impact on overall growth and customer satisfaction.

Professions & skills
Professions
SAP Expert Senior
CRM consultant Senior
Digital project manager Senior
Skills
SAP SD SAP CRM Salesforce Sales Cloud SAP CS Chef de projet transformation digitale Consultant AMOA Gestion de projet informatique Consultant en SI Formation Chef de projet CRM Service client SAP Commerce cloud SAP HANA Sap Hybris SAP Fiori SAP Business Objects Business analysis Chef de projet MOA Retail
Software
SAP S4 Expert
Force.com (Salesforce) Expert
Atlassian JIRA Expert
servicenow Expert
Languages
français Bilingual or native
arabe Bilingual or native
anglais Full professional capacity
Experience in the sectors
Commerce, Négoce, Distribution Vente Industrie pharmaceutique Industries alimentaires Autres industries manufacturières
Work experience
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Training
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Creations
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Déploiement du CRM C4C SAP et d'un portail pour le service client Deployment of the CRM SAP Cloud for customer integrated to a customer portal for Vinci Energies European companies (Germany & Belgium)  Conduct of workshops with the client for the design of the C4C solution  Managing integrations with SAP SD & CS (Sales orders processing, Sales quote & Service orders) Supervision of the build of the C4C solution and the customer portal  Creating of the training materials and leading training sessions for +100 end users 
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Formation de +100 commerciaux au nouvel CRM SAP et aux processes OTC sur SAP SD (C4C) 2one S/4 HANA global programme deployment : Creation of training materials for the C4C & OTC training sessions. Preparation, checking and readying created training content, Delivering Training and support to end users, Understanding the SAP processes and project documentation & work closely with country teams to ensure localised country messages are delivered during training Work closely with training content providers and validate end user material  Active participation in leading Train the Trainer program Provides post go live support where required Becomes point of contact for local countries (France & BeNe) 
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